Welcome to the Chubb Claim Centre

What you need to submit a claim:

  • Your Details enables Chubb to validate your claim. You must have an email address to submit a claim.
  • Contact Information allows Chubb to give you real-time updates on your claim status or contact you for additional information.
  • Supporting Documents vary based on claim type, but any relevant receipts, photographs or quotes should be attached to your online submission to expedite assessment.
  • Intended Payee Information allows Chubb to quickly make approved payments.

Let's Get Started

Through the Chubb Claim Centre you can begin processing your claim online, receive immediate confirmation of submission, reduce steps and time to completion, and signup for status updates. You must have an email address to submit a claim.

Notes Before You Begin

Time Limit

You must complete the online submission in one session. It is not possible to save and return later. There is no time limitation to complete each page of the portal and the overall claim submission. However, please note that the system will log you out automatically after 20 minutes of inactivity on a single page and any data you have already entered will be lost. To avoid this, please do not leave a page open longer than 20 minutes without screen activity – such as clicking through the fields.

One Session Only

You must complete the online submission in one session. If you do not have all the materials or enough time you can request a PDF form.

Submit Today

You should answer all questions as completely as possible. However, if you are missing optional information, it is best to submit your claim today so we can start the process. Optional information can be forwarded at a later date.

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Welcome to the
Chubb Claim Center