Welcome to the Chubb Claim Centre

What you need to submit a claim:

  • Your Details enables Chubb to validate your claim. You must have an email address to submit a claim.
  • Contact Information allows Chubb to give you real-time updates on your claim status or contact you for additional information.
  • Supporting Documents vary based on claim type, but any relevant receipts, photographs or quotes should be attached to your online submission to expedite assessment.
  • Intended Payee Information allows Chubb to quickly make approved payments.

Let's Get Started

Through the Chubb Claim Centre you can begin processing your claim online, receive immediate confirmation of submission, reduce steps and time to completion, and signup for status updates. You must have an email address to submit a claim.

This platform is NOT applicable for all commercial and home contents policies. Please visit here for other ways of claim submission.

Notes Before You Begin

Time Limit

If you remain inactive on a page for 20 minutes your session will automatically end. To avoid this simply click through any of the fields.

One Session Only

You must complete the online submission in one session. If you do not have all the materials or enough time you can request a PDF form.

Submit Today

You should answer all questions as completely as possible. However, if you are missing optional information, it is best to submit your claim today so we can start the process. Optional information can be forwarded at a later date.

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Welcome to the Chubb Claim Centre / 歡迎蒞臨安達索償中心