Delayed response time due to high volume of claim submission
We have received a high number of claim submissions and therefore the response time may be longer than usual.
We will process the claim as soon as possible.
We thank you for your patience and apologize for the inconvenience.
我們收到大量索償申請，因此我們的回覆時間或會較長。
我們會盡快處理閣下的索償申請。
我們感謝您的耐心等待，並對給您帶來嘅不便深表歉意。